1. General
SPL Systems & Support (“we,” “our,” “us”) is a Pakistan-based IT solutions provider established in 1997.
These Terms govern your use of our website (www.splonline.com.pk) and all related products and services.
By using our services, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
2. Services & Products
We provide IT hardware, software, networking, consultancy, and support services.
All products offered are sourced from authorized distributors and global technology partners.
Product images, descriptions, and specifications on the website are for informational purposes only and may vary slightly from actual products.
Pricing details are not displayed online; quotations are provided on request.
3. Quotations & Orders
All quotations are valid for a limited time as stated in the quotation.
Orders are subject to product availability and confirmation from SPL Systems & Support.
We reserve the right to decline or cancel any order at our discretion.
4. Payments
Payment terms will be specified in the quotation or invoice.
Payments must be made in the agreed currency and within the due date mentioned on the invoice.
Late payments may result in service suspension until dues are cleared.
5. Delivery & Installation
Delivery timelines will be communicated at the time of order confirmation.
Installation and setup (if included) will be performed by our authorized team.
Any delays caused by third parties (customs, courier services, etc.) are beyond our control.
6. Warranties & Support
Hardware and software warranties are subject to the manufacturer’s terms.
SPL Systems & Support provides after-sales support through Annual Maintenance Contracts (AMCs) and per-call service arrangements.
We are not liable for damages arising from misuse, unauthorized modifications, or third-party repairs.
7. Limitation of Liability
While we strive to provide reliable IT solutions, SPL Systems & Support will not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Intellectual Property
All logos, brand names, and trademarks displayed on our website belong to their respective owners.
The design, content, and layout of our website are the intellectual property of SPL Systems & Support and may not be reproduced without permission.
9. Privacy & Data Protection
We respect your privacy and safeguard your personal and business data.
Information collected through our website will only be used to fulfill services and will not be shared with unauthorized third parties.
For more details, refer to our Privacy Policy.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.
11. Amendments
SPL Systems & Support reserves the right to update or amend these Terms & Conditions at any time.
Changes will be effective once posted on our website.
Contact Us
For any queries regarding these Terms & Conditions, please contact:
Email: info@splonline.com.pk
Website: www.splonline.com.pk